Given Goods Company, Inc. Privacy Policy ("Privacy Policy")
Given Goods Company ("Given Goods," "GGC," "we," or "us,") would not be the community it is if it weren't for you, our customers ("you," "your," or "yourself"). It is with that in mind that we want to inform you of our Privacy Policy to ensure that you are fully aware of our collection and use of your information. We know that you take the security of your personal information very seriously and our Privacy Policy is proof that we at Given Goods do the same.
By visiting our domain, www.givengoods.co ("the Website," "our Website"), you agree to all of the stated practices and policies explained in this Privacy Policy, understand that such use is undertaken at your own risk, and consent to the collection, use and sharing of information as set forth below. Thank you for being part of our community and do not hesitate to contact us with any questions regarding our Privacy Policy at hungryhippo@givengoods.co.
Privacy Policy Overview
Our Privacy Policy covers the types of information collected from you, how information is collected, why information is collected, and the ways in which such information is used and shared with partners and third parties. This policy also addresses the choices that you have in deciding how we collect information and what types of information we collect about you. Our Privacy Policy is not applicable to the privacy policies and terms of use of companies outside of our ownership and control, even if access to such companies, websites, and subsequent services are accessed through our Website.
Collected Information
User information ("Personal Information") is collected from you through various means, which are further detailed below. Personal Information collected may be used to customize and improve the services GGC offers our customers, allow you to set up user accounts and profiles for efficient recurring use, contact users, fulfill orders, respond to inquiries, and analyze the use of our Website by users.
Consumer Provided Information
When you provide us with information we store it for uses laid out in this policy. Personal Information including but not limited to your name, username, shipping address, billing address, phone number, credit card information, email address, email addresses of friends and family (only for use to invite others to join our community and use our services), personal interests (in order to customize your user experience). It is important to acknowledge that you have the choice to withhold certain information that we request but be aware that such decisions could preclude you from registering with GGC and the subsequent use of our services and certain features of the Website.
We may contact you via email or other forms of communication in relation to promotional offers on behalf of GGC and other businesses, surveys, sweepstakes, customer service issues, among other things. In such communications you may be asked for additional Personal Information. If materials are provided through these communications, they will be considered non-confidential (further discussed in "Non-Confidential Information" subsection below) and Given Goods Company has the right to publish such material on its website and related social media websites as deemed appropriate by us in complete accordance with our Privacy Policy.
In the case of email communication, we may receive a notification when you have opened an email from us. If you do not want to receive email or other forms of communication from us, you can easily adjust your settings in your account on our Website. Please allow for a reasonable response time for such changes to go into effect.
Information Collected from Other Sources
Information may be collected from third parties that we use to fulfill certain aspects of our services such as shipping and payment processing. Personal Information collected from these sources is used to update information to correct our records and allow us to provide more accurate services to you going forward.
Automatically Collected Information
Usage Information ("Usage Information") including, but not limited to, number of visitors, frequency of visitors, traffic patterns, where our customers are coming from and how they act once on our Website is collected automatically. Such information is used in aggregation in order to analyze and further improve our services. In addition, certain usage information is shared with our partners and other third parties in order to provide the best experience for you.
Cookies ("Cookies")
Like most websites, our Website remembers your preferences as you navigate it through the temporary use of Cookies. Cookies act to identify your computer, mobile device, and browser in use in order to provide us with relevant Usage Information. In most cases you can change the settings of your computer, device and browser to limit or prevent acceptance of cookies. Such settings adjustments may prevent you from the use of certain features on our Website. In cases such as, but not limited to, clicking on advertisements or links to affiliated websites, Cookies may be transmitted to your computer or device. Our Privacy Policy does not cover or apply to Cookies transmitted to you under the previously stated circumstances.
Pixel Tags ("Pixel Tags")
Our Website may use Pixel Tags (also referred to as "Web Beacons" or "Clear gifs") as a form of tracking technology to increase our ability to analyze the actions and patterns of GGC users.
Anonymity
Information collected through the previously stated means may be used individually and in aggregation with other user's information after it is deemed anonymous and secure in order to ensure that you cannot be directly identified in association with collected information. The use of the anonymous information may be used to allow advertisers and partners to directly target select audiences without revealing individual identities.
Non-Confidential Information
We do not ask that you send us confidential or proprietary information through our Website other than information necessary to place orders. Information, materials, ideas, and comments sent to us may be considered non-confidential and by providing any of the above you agree to give us the right to use, transmit, reproduce and display it in manners deemed appropriate in accordance to this Privacy Policy without payment or compensation to you. Unless required by law or requested permission, we will not identify the source of such information.
Use of Collected Information
GGC will not sell or rent your Personal Information to anyone in a form that is personally identifiable. The Personal Information collected will be used for various purposes such as, but not limited to, completing purchase transaction, providing requested services, identifying user preferences, alerting users of new offerings, notifying users of product recalls or other relevant product information, improving product offerings, improving customer service, and keeping you up to date on the status of orders.
Third Parties
We may provide aggregate data and anonymous information to secure and established third party vendors, consultants, and service providers. Credit card information will not be shared with third parties other than for payment processing as required by law. Accessing third party websites that may be associated with or linked to our Website is done so at your own risk. GGC is not responsible for the methods through which these third parties collect, use, and distribute information provided to them by you.
More specifically, third party service providers may be used to provide data storage and analysis, manage our customer information database, assist marketing and data collection efforts, assist fraud protection efforts, distribute emails, and further our efforts of providing you with an exceptional user experience. Agreements with such third party companies will provide that all information shared be treated as privileged and confidential and used only to provide the services set forth in the agreements.
Legal Compliance
Personal Information may be released in order to appropriately comply with laws, cooperate with police investigations and other legal proceedings. Releases of Personal Information in cooperation with laws are done so to protect the rights, property and safety of you, GGC, our employees and others. We may provide information to other companies and agencies in order to reduce credit risk and remain committed to preventing fraud.
Public Consumption
Information provided by you in connection with your user profile, including username, associated images, comments made on related blogs, discussion boards, chat areas, etc., will become publicly available and is open to consumption and use by others.
Business Transfers
GGC may decide to buy or sell assets at any point in time. Such transactions may lead to the transfer of assets including Personal Information of users. If GGC is acquired, enters bankruptcy or goes out of business, Personal Information is an asset that may be transferred to a third party.
Your Consent
Beyond what has been previously stated, you will be informed when Personal Information may be sent to third parties and will be provided with the opportunity to choose whether or not such information is shared.
Security
Our Job
The security of your Personal Information is a priority for us and we go to great lengths to ensure it is protected and handled appropriately. Personal information transmitted on our Website is secured by Secure Sockets Layer software that encrypts submitted information. We are committed to providing the highest level of security for your Personal Information and account but cannot guarantee complete security. Unauthorized access to our site and your information, failure of hardware and/or software, and other factors may contribute to a compromise of information at any time. If breaches in security do occur we will use all available means to prosecute any unauthorized or fraudulent use of information to the fullest extent as permitted by applicable law.
Your Job
It is your responsibility to prevent the unauthorized access and use of your account and Personal Information on our Website. We advise that you protect your password and limit access to your devices and computers by signing out of your account at the end of each session on our Website. When you access other websites and companies through links on our Website, you do so at your own risk. We are not responsible for the practices and privacy policies of other websites and companies and we advise that you read the applicable privacy policies.
Choices
You can use our account settings section on our Website to access and in certain cases, edit and delete information that you have provided to GGC. Information available for access includes but is not limited to, name, username, password, billing address, shipping address, billing information, profile information (including user content), and order history. The information available for viewing and updating may change and evolve as our Website continues to do the same. You may request to make revisions to or delete your account with us at any point in time. Note that some information may be kept in our private records even after the deletion of your account and selected information. In this case, remaining information will only be used in aggregated form and will never be used in a manner that would personally identify you as the associated user.
Inaccuracies and Errors
While we strive for perfection, our efforts to provide accurate information, errors of human and technological nature may happen. We have the right to correct errors present on our website and commit to doing so in an appropriate and timely manner. We have the right to correct errors and omissions after an order has been placed and to update information at any time without notice.
Children Under the Age of Thirteen
GGC does not knowingly solicit or collect Personal Information from individuals under the age of 13 without verified parental consent. Children under the age of 13 are not knowingly allowed to register for our website and engage in the use of our services. If we become aware of an individual under the age of 13 who has supplied information or used our services, we will remove all personally identifiable information from our records. All contests and sweepstakes offered by GGC are intended for and restricted to individuals 18 years of age or older.
Liability Disclaimer
GGC does not make any representations or warranties of any kind, neither implied nor expressed, with regard to our Website, its content, or subsequent information accessed on or through it. Such information is provided "as is," with any faults, and without any guarantee or warranty. Use of products by a user is at the user's risk. Other than as applicable under law, GGC is not liable for any damages whatsoever that may arise due to or in relation to the use of our Website or any websites linked to it. Our limitation of liability is applied to direct, indirect, special, punitive, consequential or any other damages you or others suffer. We are not liable for damages for lost profits, the loss of data or information, and business interruption even though advanced notice of such potential for damages might be stated.
Changes
We have the right to amend our Privacy Policy at any point in time to better serve you. We recommend that you review our Privacy Policy frequently in order to ensure you are aware of such updates and amendments.
Consent
By using our Website, you agree to the Privacy Policy and all related terms of use and service provided above.
Get in Touch
If you have any questions, comments or suggestions regarding our Privacy Policy or security on our Website please contact us directly at hungryhippo@givengoods.co.
As always, thank you for positively contributing to our community and efforts to make an impact.
